Salesforce Conducts New Round of Layoffs Salesforce has launched another round of job cuts, underscoring the pressure the software giant faces as artificial intelligence reshapes demand for traditional business software. The move coincides with a steep share-price decline and growing investor questions about its future direction.

The latest layoffs became visible through a California WARN regulatory filing, which listed 86 positions being eliminated across sales, general administration, and technology and product roles. People familiar with the cuts said they hit teams working on Agentforce, Salesforce’s flagship AI agent product, as well as its Mulesoft integration tool and Marketing Cloud software. The filing said affected California employees will remain on payroll until August 7, while additional roles in Washington state and outside the U.S. were also impacted.

This round follows earlier cuts in January, when Salesforce eliminated fewer than 1,000 roles, continuing a pattern of restructuring as the company pivots toward AI products. Internally, the layoffs come amid concerns that AI models and agents could “replace some traditional software,” including Salesforce’s core customer relationship management tools, contributing to a stock decline of more than 30% this year.

At the same time, Salesforce is touting progress in its own AI offerings. Agentforce, despite earlier reports of low usage and underwhelming capabilities compared with splashy demos, has recently surpassed $1 billion in annualized revenue, according to company disclosures.

For workers, the company’s severance policy has become a central focus. Internal documents show eligible U.S. employees can receive up to 30 weeks of severance, based on level, tenure, and age—terms that appear more generous than recent packages at Oracle, Amazon, and Block. Directors receive 13 weeks of base pay (nine weeks for senior managers and below), plus three weeks per year of service, capped at 26 weeks, or 30 weeks for employees aged 60 and over, who also get extended COBRA health coverage.

Salesforce has not responded publicly to detailed questions about the cuts or its longer-term workforce strategy.

[1] Salesforce lays off employees in a new round of cuts — “Salesforce laid off more employees in a new round of cuts… The cuts affected employees working on the company’s Agentforce AI product, its Mulesoft IT integration tool, and its Marketing Cloud software.”

[2] As Salesforce begins layoffs, here’s the standard severance package the company offers employees — “Internal documents reviewed by Business Insider show that eligible U.S. workers can receive up to 30 weeks of severance… a package that appears more generous than those recently offered by companies including Oracle, Amazon, and Block.”

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