Designit: How Telcos Can Unlock Long-Term Value Through AI
According to a recent global survey from Designit, the telco industry may be fundamentally focusing on the wrong problem when it comes to AI adoption
Designit: How Telcos Can Unlock Long-Term Value Through AI A global survey by Designit indicates that telco operators are making mistakes in AI adoption by prioritizing hasty implementation and viewing AI solely as a cost-cutting tool. The research highlights that many telcos fail to prioritize organizational redesign, which is crucial for effectively integrating AI and bridging the gap between promised benefits and actual delivery. True long-term value from AI will be achieved by telcos that treat it as an opportunity to fundamentally redesign their operations, rather than just automating existing processes.
- Telco operators are under pressure to adopt AI rapidly for automation and optimization.
- A Designit survey reveals that 43% of telecom professionals believe rolling out AI too quickly is the biggest mistake.
- Viewing AI purely as a cost-cutting tool is another significant misstep.
- A mere 11% of respondents prioritize organizational redesign for AI integration.
- Success in AI adoption requires focusing on redesigning workflows, accountabilities, governance, and team structures, not just speed and scale.
- Long-term value is created when AI is used to redesign how a business operates.
- Designit’s collaboration with Odido demonstrates an embedded studio model to integrate AI as a scalable, cross-functional capability. Continue reading https://aimagazine.com/news/designit-how-telcos-can-unlock-long-term-value-through-ai
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